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Privacy Policy
Terms & Conditions

Disclaimer

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at [email protected]

All the information on this website – https://classicalconversations.co.za – is published in good faith and for general information purpose only. Classical Conversations South Africa does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Classical Conversations South Africa), is strictly at your own risk. Classical Conversations South Africa will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

At Classical Conversations South Africa, accessible from https://classicalconversations.co.za/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Classical Conversations South Africa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Classical Conversations South Africa. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

Classical Conversations South Africa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Classical Conversations South Africa uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Classical Conversations South Africa.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Classical Conversations South Africa, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Classical Conversations South Africa has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Classical Conversations South Africa’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Classical Conversations South Africa does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Terms & Conditions

Detailed description of goods and/or services

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa is a business in the education industry and sells educational resources.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 60 (sixty) days and delivery confirmed by way of email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

Export restriction (Optional)

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa is subject to availability. In cases of unavailability, Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa will refund the client in full within 30 days. Cancellation of orders by the client will attract a 25% administration fee. Please contact us for our policy regarding damaged goods, guarantees and warranties.

Customer Privacy policy

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Classical Conversations South Africa bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa via Peach Payments who are the approved payment gateway for all South African Acquiring Banks. Peach Payments uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.peachpayments.com to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa separately from card details which are entered by the client on Peach Payments’ secure site. For more detail on Peach Payments refer to www.peachpayments.com.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Classical Conversations South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1008 Saxby Avenue, Centurion, 0157.

Variation

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa (private company) based in South Africa trading as Classical Conversations Shop and with registration number 2021/666414/07 and SH Billson (Director).

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa contact details

Company Physical Address: 1008 Saxby Avenue, Centurion, 0157
Email: [email protected]
Telephone: +27 87 001 0915

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