Detailed description of goods and/or services

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa is a business in the education industry and sells educational resources.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 60 (sixty) days and delivery confirmed by way of email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

Export restriction (Optional)

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by Classical Conversations Education Resources South Africa, trading as Classical Conversations South Africa, is subject to availability. In cases of unavailability, Classical Conversations Education Resources South Africa will refund the client in full within 30 days. Items on back order status can take up to 90 days to be delivered.

Cancellation of orders by the client will attract a 25% administration fee. Please contact us for our policy regarding damaged goods, guarantees, and warranties.

Return of Goods:

Goods can only be returned in their original packaging.
Once the returned goods are received and deemed to be in good order for resale, a credit will be issued.
For inquiries or to initiate a return, please contact us.

Customer Privacy policy

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Classical Conversations South Africa bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa via Peach Payments who are the approved payment gateway for all South African Acquiring Banks. Peach Payments uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.peachpayments.com to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa separately from card details which are entered by the client on Peach Payments’ secure site. For more detail on Peach Payments refer to www.peachpayments.com.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Classical Conversations South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1008 Saxby Avenue, Centurion, 0157.

Variation

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa (private company) based in South Africa trading as Classical Conversations Shop and with registration number 2021/666414/07 and SH Billson (Director).

Classical Conversations Education Resources South Africa trading as Classical Conversations South Africa contact details

Company Physical Address: 1008 Saxby Avenue, Centurion, 0157
Email: info@classicalconversations.co.za
Telephone: +27 87 001 0915